Shipping Policy
Thank you for shopping with ORA Designer Saree!
We strive to ensure a seamless and delightful shopping experience from start to finish, including the delivery of your beautiful selections. Below, you’ll find all the information you need about our shipping policy.
Shipping Information
1. Shipping Locations:
We proudly offer shipping to addresses across India. For international orders, please contact our customer service team for availability and shipping options.
2. Processing Time:
All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day. Once your order is processed, you will receive a confirmation email with tracking information.
3. Delivery Time:
- Standard Shipping: Delivery typically takes 5-7 business days from the date of dispatch, depending on your location.
- Express Shipping: For faster delivery, we offer express shipping options, which generally take 2-3 business days. This option is available at checkout for eligible addresses.
4. Shipping Charges:
- Standard Shipping: Free for orders over ₹2,000. For orders below ₹2,000, a flat shipping fee of ₹100 will be applied.
- Express Shipping: Charges vary based on location and order weight. The cost will be displayed at checkout.
5. Order Tracking:
Once your order has been dispatched, you will receive a tracking number via email. You can use this number to track your order’s progress on our website or the courier’s site.
6. Delivery Issues:
If you experience any issues with delivery, such as delays or missing items, please contact our customer service team at [your email address] or [your phone number]. We are here to assist you and ensure your satisfaction.
7. Address Accuracy:
Please ensure that the shipping address provided is accurate and complete. ORA Designer Saree is not responsible for delays or issues resulting from incorrect or incomplete addresses. If you need to update your address, please contact us immediately after placing your order.
8. Order Modifications:
If you need to make changes to your order after it has been placed, please contact us as soon as possible. Once the order has been processed or dispatched, we may not be able to make changes.
9. Returns and Exchanges:
For information on returns and exchanges, please refer to our Returns & Exchanges policy available here.
10. Customer Service:
For any questions or concerns regarding shipping, please reach out to our customer service team at info@oradesignersarees.com or +91 93929 36367. We are here to help and ensure a smooth delivery experience.